Uber announced two new services that will help people navigate two of the top challenges they are currently facing: getting the essentials they need for themselves, and sharing essentials with friends and family. With far fewer people relying on Uber to take them from place to place, Uber has rapidly pivoted into the transportation of goods.
The first service, Uber Direct, is an expansion of Uber Eats’ core functionality to grocery and convenience stores. They’ve launched with different partners in different cities, including Cabinet delivering OTC medicine in NYC and Greencross delivering pet supplies in Australia.
Uber Connect, on the other hand, will pick up items from one person and deliver them to another. Their example use cases include sending a care package, a board game, or toilet paper to a loved one, but there are countless ways this service can be used to stay connected from a distance.
Why It’s Hot
Getting key supplies to family members in need within the same-day without having to take public transportation or even leave your house is extremely beneficial at this time. But the convenience factor of sending items through an Uber driver may also lead to fun ways to send surprise gifts, exchange books, or trade supplies with friends and family in a way that makes social distancing a bit easier.