Building a Better Doctor’s Visit Through Telemedicine

Arizona Palliative Home Care started a new program within the Hospital “Hospice of the Valley.” The program takes care of seriously ill patients to improve their quality of life. Going in and out of the hospital for these patients are both difficult and expensive..

Because of this, Arizona Palliative has utilized technology from Avizia, a telemedicine company with a video chat system for easy communication with doctors and patients. A lot of these patients have cancer or dementia, and they’re using the technology to talk to patients about next steps for treatment – whether they want to undergo chemo if it means living for four more months. The platform also includes organizational software. The software, called Workflow, is a virtual waiting room. A doctor on call gets a private text by the Workflow operator, and if the doctor doesn’t respond in five minutes, the patient goes to the next doctor on call.

 

Avizia

Before the company used the video chat feature, doctors would be able to see 3-4 patients a day, now they are seeing 6-8 patients, doubling their rate.

Why it’s hot: We’ve seen video chatting already on the Walgreen App as well as Google chat, but a cart such as this could standardize talking with a doctor 24/7 around the world. People who are actually sick dread going to the doctor’s office. This could be seen as a solution to get people in and out quicker without even having to leave the house. Technology is ever-changing, and we’ve been seeing the trend of on-demand is taking over. Will we see the trend next at maybe the DMV?

 

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