KFC: We do chicken wrong

Due to a change in KFC’s supply chain in the UK, the fast food giant recently ran out of chickens in the UK….which is really bad if the entire business model relies on chickens.

Some Brittons have lost their ever-loving stuff and one woman’s whine about “having to go to Burger King” went viral. See below:

But the fiasco gave KFC an opportunity to turn a negative into a positive. The food chain ran an apology ad in the paper with the letters on the bucket spelling FCK instead of KFC.

Why it’s Hot

It’s hot because they were able to use humor instead of some stock pr apology, though it might take the woman in the viral video a bit longer to get over it.

KFC’s first FEMALE Colonel

KFC has a new celebrity wearing Colonel Sanders’ signature white suit and goatee—Reba McEntire, who stars in a new 60-second spot promoting the fried-chicken chain’s new Smoky Mountain BBQ flavor.



A 30-second version of the ad from Wieden + Kennedy in Portland will air during Sunday’s Grammy Awards broadcast on CBS. McEntire replaces the noncelebrity Colonel Sanders.

“[The creative team] wrote everything, the script and the music,” McEntire told Adweek. “I thought they did a wonderful job on it all. We had fun with it. I’d go in and sing it my way and they’d laugh and say for me to do it this way, and we’d all laugh.”

McEntire said she was “spellbound” in December when she was asked to be the first woman and first musician Colonel Sanders and that she enjoyed the way she was able to “portray what I do for a living as the Colonel.”

KFC Honky Tonk – Smoky Mountain Bbq

“With Reba’s southern roots and entrepreneurial spirit, she truly embodies the values of the Colonel and the crowd-pleasing flavor of our Smoky Mountain BBQ,” said Andrea Zahumensky, CMO, KFC U.S., in a statement.

The new flavor will be available at participating KFC locations on Jan. 29.

McEntire said it was hard at first to sing while wearing the costume, goatee and mustache.

“It took a while to get used to it because when they put it on me, it was glued on my upper lip, and then when you smile, that stretches out,” she said. “So we kept gluing it back on.”

She continued: “I got a big kick out of the transformation and wearing the wig. The hardest part was when they said to me, ‘We want you to eat this piece of chicken while you’re the Colonel,’ and I looked at them and I looked at the band and they had mustaches and I said, ‘How do y’all eat with the mustache?’”

McEntire is in four spots for KFC, with the potential for a fifth appearance, according to a rep for the brand. McEntire noted that it “would thrill me to pieces to continue it on.”


Why its hot: THIS IS A BRAND TO WATCH! They are constantly keeping fans on their toes, waiting to see what they will come up with next. This stands out from the crowd b/c they broke away from the tradition of having a male colonel since they were founded and for the first time have a female spokesperson. With inclusion and diversity being a hot topic constantly on the minds of consumers, this proves how as advertisers we have to be in tune with the world going on around a brand to breakthrough and grab attention. Cultural and social cues have so much to do with the messages brands are putting out.

KFC is making chicken fly again

KFC has turned its box o’ chicken into a drone, which it is calling a KFO — Kentucky Flying Object. The promotion is in celebration of the new smokey grilled wings.

The clever packaging is only available in India today and tomorrow.

The drone is controlled via an app available on iPhone or Android.

Story on Geek

Why it’s Hot
KFC has been known to periodically release these types of interactive, tongue in cheek promotional items. Anything to distract customers from the taste of the “food.”

Twitter, the new vault for KFC’s secret recipe

KFC pulled a successful social media stunt by following 11 people on its Twitter account that hinted at the company’s secret recipe of 11 spices and herbs. Accounts that KFC follows are all of the Spice Girls and 6 people named Herb.

Why it’s hot: Great publicity at minimal cost.

Why it’s not hot: KFC doesn’t seem to have immediate next steps to amplify the effect.

I’ll have chicken with a side of animatronics please

To celebrate National Fried Chicken Day, Kentucky Fried Chicken is bringing founder Colonel Harland Sanders to the drive-thru experience as robot chicken-expert H.A.R.L.A.N.D. (Human Assisted Robotic Linguistic Animatronic Networked Device). H.A.R.L.A.N.D. is a state-of-the-art voice modulator system that gives drive-thru customers the experience of ordering from an animatronic Colonel Sanders head that speaks in the voice of Colonel Sanders.

The animatronic uses speech recognition, artificial intelligence technology and text-to-speech techniques to repeat whatever the drive-thru operator speaks so customers can have unique and interactive conversations with the “real Colonel Sanders”.

In short, it’s a megaphone disguised as a Colonel Sanders head. A very cool one.

Why it’s Hot:

  • Revamped the drive-thru experience, which has remained unchanged for quite a while
  • Continues the trend of Tech being the new Advertising
  • Cleverly launched during a relevant moment for the brand (Fried Chicken Day)
  • Chances are this is not a one trick pony, but a step to replacing human employees with Colonel Sanders heads

KFC has totally reinvented the chicken bucket

KFC is rolling out a high-tech chicken bucket to celebrate its 60th anniversary in Canada. The “Memories Bucket” is a chicken bucket that doubles as a Bluetooth photo printer, which connects to your phone wirelessly to print pictures. As the bucket states, all you have to do is “Snap. Select. Send. Share.” KFC’s Facebook account indicates the company will be giving “a few” of these special buckets away, so for now it doesn’t look like they will see a wide release. KFC bills it as a way to capture the family memories you make while sharing its chicken.

Why It’s Hot or Not?

Fast-food meets technology gimmicks are all the rage at the moment. Pizza Hut Hong Kong turned a pizza box into a working movie projector for your smartphone. (Both Pizza Hut and KFC are owned by Yum! Brands.) In Germany, KFC introduced the Tray Typers – a Bluetooth keyboard installed into food trays, which sync with customers’ smartphones and tablets. Now you can type without getting your phone greasy! Not sure we need to see pictures of our friends happily eating greasy drumsticks, but the creative merging of technology and packaging is innovative.

Finger Lickin’ Goodbye to Actual Talking Over Lunch

KFC might be Finger Lickin’ Good but those fingers after grabbing a drumstick and some fries are good for no screen.

Good thing KFC has come up with a solution for protecting smartphone screens from the secret ingredients in the famous fried chicken. The KFC Type Tray allows you to eat all the fried chicken your heart desires while answering emails, notifications, and updating your social media about how cool the new gadget is.

This slick reusable and rechargeable keyboard was launched in Germany and connects to a phone via Bluetooth. Although fully branded with KFC on every crevice, these keyboards were so popular that each one handed out during the promotion was swiped home.

Why it’s hot (or not?)

Although inarguably very cool, do we really need another reason to not talk to each other over lunch and only look at our screens? It’s a great idea in concept to be given one of these with an order of fried chicken, bringing a new level of tech into the fast paced world of fast food, but it also brings up some potential questions. Like, how do you switch mobile apps without touching the phone? Why can’t you just not look at your phone for half an hour? Did napkins disappear as new technology appears – can’t you just wipe your hands and then touch your phone? Things to consider.

Read more here.

The Colonel takes over Twitter

Colonel Sanders needs a little help with the Twitter.

The KFC colonel, who was recently revived as the chain’s advertising star, took over its feed Wednesday afternoon, saying he was excited to offer some “clear and concise communication” directly to the brand’s fans. Some 18 tweets later, it’s clear he needs to work on the concise part.

Along the way, though, he did manage to quote his own business philosophy, called “The Hard Way,” in its entirety. And indeed, this is the hard way to do Twitter—but maybe it will pay off in the long run.

See the tweets below.







Why it’s hot:

This is a creative use of the channel.  It goes against everything we are told about how to use Twitter, but it worked for KFC.  The brand leveraged its equity and told their story in a unique way that got the attention of the Twitter-sphere.  It all goes back to understanding your brand and doing what works even if it goes against the ‘norm’.

Source: Adweek

Wear Your Dinner as a #Chickenista

A creative from Kentucky’s Cornett is taking a new spin on one popular Kentucky creation by teaming with local artisans to produce a unique line of jewelry. The new invention consists of actual Kentucky Fried Chicken bones dipped into 14kt gold and strung onto necklaces. So far, a limited 20 “Gold Kentucky Fried Chicken Wang Bone Necklaces” have been released since the campaign began.

The campaign was created independently of KFC but the brand is embracing it, using the hashtag #Chickenistas.

Read more about the campaign and chicken-bone-turned-jewelry process on the agency’s site here and check out the video below.

Why It’s Hot:  Brands are welcoming independent entitles using their products for completely different, new purposes. In the future, KFC and perhaps other food companies might start selling bones and other products to artisans as a new way to raise profits and build more buzz around the brand. More chicken for everyone! Sorry, vegetarians.

Source: MediaBistro’s AgencySpy