Tech-forward restaurant designs open-source take-out “airlock” to protect workers

The San Fransisco tech-forward restaurant Creator has made their new airlock system (for providing take-out orders during the coronavirus crisis) open source for any other businesses that need to protect their workers from the many possibly infected people coming to their locations.

Makezine:

The chamber is pressurized by a Sanyo Denki 24-volt 65CFM blower regulated by simple LM317 voltage regulator circuit. The conveyor belt feeds itself through a 5 gallon bucket of quaternary sanitizing solution. Customers can order through an intercom, and their takeaway bags are heat-sealed and labeled with a tamperproof sticker just to be extra super sanitary.

Fast Company:

“Retail workers are on the front lines, exposed to hundreds of strangers every day in enclosed spaces,” says Creator founder Alex Vardakostas. “If retail workers fall ill, they are in turn at risk of infecting delivery workers and customers. We can’t restart the economy until retail and restaurant workers are protected. They’re some of the most important people to keep virus-free.”

This falls directly in Creator’s wheelhouse, as they are known for being the first to automate the making of a fully prepared burger with the beautiful machine above. Fast-moving innovations like the airlock promote the restaurant brand as a function of doing good for their workers, which is of such concern with service workers right now, and gives customers more piece of mind as they look for safe places to procure food and have a sense of normalcy in these difficult times.

Fast Company:

The restaurant’s team has unusual engineering skills—when Creator opened in 2018, it became the first in the world to make fully prepared burgers with a robot that handles everything from slicing the bun and cooking the patty to chopping up onions and tomatoes. For customers in the current pandemic, there’s some added comfort in the fact that the process minimizes human contact; the machine even packages each burger itself. But the storefront still needs staff to get the food to customers waiting to pick it up, and last week, engineers and fabricators set to work on the new airlock-like window.

Why it’s hot:

1. The world needs fast-moving innovation right now, and there’s nothing like giving your innovation away for free to garner media recognition and positive public sentiment. The earned media from their design and their gesture will pique the interest of many, who will discover even cooler offerings coming out of the brand’s innovative approach — like a $6 gourmet burger in San Fransisco.

2. Making this design open-source may help other restaurants move quickly to implement solutions that work for them — but it mostly promotes the brand as being next-level, and getting it hyped in publications like Fast Company.

What IP do brands have that could function in a similar way, helping the public in a way that shows off their unique offerings or abilities (instead of donating money), while garnering positive sentiment and media attention?

Source: Fast Company, Makezine

The Circle of Life… When Old Becomes New Again

Back Market, an online marketplace that sells refurbished and discounted electronic goods like smartphones, wanted to launch its service in the US.

However, Back Market had to find a way to promote its refurbished products in a country that is more interested in new technology than old, without a media budget to afford high profile influencers.

Back Market realized that all of the second-hand products that it currently sells have already been promoted by celebrities on social platform Twitter, back when they were originally released.

Back Market analyzed hundreds of the most well-known US celebrities’ Twitter accounts to find old Tweets about products now available on its site, replied to them and re-posted them as if they had just been published.Body image for Refurbished Tweets

In total, Back Market ‘refurbished’ the Tweets of 311 celebrities, including Donald Trump, Kim Kardashian and 50 Cent. The online marketplace also sent 187 celebrities the smartphones that they had wanted years before.

The Refurbished Tweets campaign was promoted with a comical video explaining how the French company took over the Twitter feeds of US celebrities.

According to the case study video, more than 26,000 orders were placed for refurbished products within 48 hours of the campaign launch and visits to Back Market’s US website increased by 457% within one month, with no media investment.

Why it’s hot: Entering a new market is challenging, especially without a media budget. Back Market’s creative approach to “refurbishing” old tweets from famous celebrities and influencers was clever way of leveraging existing tweets as their own.

Source: Contagious.io

GOT fans, are you prepared for winter?

IKEA responded to GOT costume designer’s reveal of using IKEA rugs on the show with their do-it-yourself instructions in the company’s typical style showing people how to prepare for winter as summer is coming to an end.

IKEA named the mock product Vinter, the Swedish word for winter.

Why it’s hot: being playful and entertaining on social media can go a long way. IKEA wisely leveraged and amplified earned media.

Ellen’s Star-Studded Selfie Tweet- RTM

Ellen DeGeneres was a solid host — but her big moment of the night required a little help from her friends. DeGeneres  gathered a who’s who of A-listers from the audience around her — Angelina Jolie, Jennifer Lawrence, Jared Letto, Lupita Nyong’o and her brother, Brad Pitt, Julia Roberts, Kevin Spacey, Meryl Streep and Channing Tatum — snapped a self-portrait with them and promptly tweeted it out. Before the evening had ended, the selfie became the most retweeted photo ever — surpassing even President Barack Obama’s “four more years” tweet. DeGeneres had wracked up 2.5 million retweets by this morning and more than a million favorites — the tweet even caused Twitter to briefly crash. It was also a much needed boost to Twitter itself, which could use some more mainstream appeal.  See more cool RTM stories here.

ellen

Why It’s Hot

If put into the right hands at the right time, real time marketing (for @theEllenShow) can really work.  Many brands try to get in the game and get their “Oreo Moment”, but many are not successful in doing so.  With the right creativity and timing, a brand can gain a lot of traction/buzz with no investment.