‘er’, ‘mmm-hmm’ – it’s a robot

Duplex, Google’s robot assistant, now makes eerily lifelike phone calls for you.

The unsettling feature, which will be available to the public later this year, is enabled by a technology called Google Duplex, which can carry out “real world” tasks on the phone, without the other person realising they are talking to a machine. The assistant refers to the person’s calendar to find a suitable time slot and then notifies the user when an appointment is scheduled.

During demonstrations, the virtual assistant did not identify itself and instead appeared to deceive the human at the end of the line. However, in the blogpost, the company indicated that might change.

“It’s important to us that users and businesses have a good experience with this service, and transparency is a key part of that. We want to be clear about the intent of the call so businesses understand the context. We’ll be experimenting with the right approach over the coming months.”

Why It’s, Ummmm, Hot
Another entry in our ‘is it good, is it bad’ AI collection. Helpful if used ethically? Maybe. Scary if abused? Absolutely.

the ultimate convenience of the ultimate convenience store…

A company called Wheely’s has created Moby Mart, a 24/7, on demand, self-driving, drone and digital assistant serviced, all electric, environmentally friendly, grab and go, digital payment only convenience store, currently autonomously piloting the streets of Shanghai. Or, as they put it on their website – “It is the store that comes to you, instead of you coming to the store.”

Bonus non-product marketing demo video:

Why it’s hot:

It’s interesting to think about what the world could look like when a number of often separate technologies come together. This may just be a primitive attempt at imagining it, but imagine the ultimate convenience provided by combining a number of technologies individually aimed at creating convenience for people. Anything could be delivered to you wherever you are, without direct human assistance.