Costa Coffee implemented the Chatty Cafe space in 300 of its stores in the U.K. to help tackle loneliness and encourage customers to talk to each other.
Select tables are turned into “conversation hubs” with a sign on the table that says “Chatter and Natter.” Customers that sit on those tables need to be willing to chat with other customers.
Why it’s hot: The Chatty Cafe lets Costa engage with its customers in a new way while helping to solve a social issue.
IBM has dreamed up the ultimate boost to employee productivity: drones that deliver coffee to people’s desks. They’ve filed a patent for technology that can identify the “cognitive state” of office workers to detect when a cup of coffee is needed.
The patent describes how the drones may be able to detect blood pressure, pupil dilation, and facial expressions that indicate a person is drowsy. The technology will also store individual preferences like what type of coffee they enjoy or whether or not they take sugar.
There are multiple ways in which coffee delivery can work: one option is to have coffee poured directly into a person’s mug, while another delivers coffee in a sealed bag. People can also summon coffee with a hand gesture.
Why It’s Hot
While it’s unclear whether IBM will actually build this coffee delivery system and how soon it could come to life, the technology has the potential to completely overhaul the office coffee break.
Source: Popular Mechanics