The Circle of Life… When Old Becomes New Again

Back Market, an online marketplace that sells refurbished and discounted electronic goods like smartphones, wanted to launch its service in the US.

However, Back Market had to find a way to promote its refurbished products in a country that is more interested in new technology than old, without a media budget to afford high profile influencers.

Back Market realized that all of the second-hand products that it currently sells have already been promoted by celebrities on social platform Twitter, back when they were originally released.

Back Market analyzed hundreds of the most well-known US celebrities’ Twitter accounts to find old Tweets about products now available on its site, replied to them and re-posted them as if they had just been published.Body image for Refurbished Tweets

In total, Back Market ‘refurbished’ the Tweets of 311 celebrities, including Donald Trump, Kim Kardashian and 50 Cent. The online marketplace also sent 187 celebrities the smartphones that they had wanted years before.

The Refurbished Tweets campaign was promoted with a comical video explaining how the French company took over the Twitter feeds of US celebrities.

According to the case study video, more than 26,000 orders were placed for refurbished products within 48 hours of the campaign launch and visits to Back Market’s US website increased by 457% within one month, with no media investment.

Why it’s hot: Entering a new market is challenging, especially without a media budget. Back Market’s creative approach to “refurbishing” old tweets from famous celebrities and influencers was clever way of leveraging existing tweets as their own.

Source: Contagious.io

Starface flips the script on acne care

What was once a source of embarrassment can perhaps now be a form of style points. D2C startup Starface is offering a new way to think about mild acne: Instead of hiding in shame, embrace your “uniqueness” by “owning” your acne, while helping it heal.

With star-shaped medicated stickers that users place over pimples, Starface helps acne heal while making a bold fashion and beauty statement. With the power of social media to shape perceptions of “cool” and “beautiful”, this reframe of acne could turn an embarrassment into empowerment.

Starface’s branding is very … Gen Z, post-postmodern, self-conscious retro-loving remix culture with all of human history as your source material. (Their “About Me” section parodies the opening text from Star Wars). And rightly so. This isn’t your older sister’s acne care. This is a new world.

Why it’s hot:

Another example of the ongoing and unprecedented revolution in social values, fueled by social media. The meaning of luxury, wealth, success, attractiveness, etc. is being scrutinized, tweaked, torn down, and reconstructed. Brands that have relied on the old standbys would be wise to re-calibrate their message and offerings to attract consumers in this new reality.

Source: Fast Company