China’s e-commerce giant Alibaba Group opened its first “future hotel”, also known as “Flyzoo Hotel”, in Hangzhou, China.
Equipped with the latest leading technology, many futuristic features are enabled at the hotel, guests can check into the hotel without talking to anyone. They can walk straight to their rooms and get their faces scanned at the door to gain entry.
Robots can be found everywhere in the hotel, and they would guide the guests by providing recorded voice messages and accompany them during their stay. The guests can also control indoor temperatures, lighting intensity, household appliances through their voices.
A very notable device that the hotel is equipped with is called “Tmall Genie”, which is an AI management system. The system will take orders from guests, including buying groceries.
The one-meter high robot ‘Genie’ powered by Tmall, an AI system, follows guests around, takes orders, helps to buy groceries, orders meals, and picks up laundry through voice command, touch, or simple gestures.
Why it’s hot: As a reply to high labor costs, creating uniformity in hospitality services and mixing up and re-imaging the hotel industry, this robot enabled hotel is smarter, more automated and an inspiration for future digital travelers.