Amazon is gearing up to disrupt another category in the same way it disrupted IT over the last decade*, but its real intent might be to create an entirely new category.
[ * In the world of IT, AWS’s consumption-based business model fueled a game-changing shift from businesses owning on-premise data centers (CapEx), to “renting” the outcomes they need, and using Amazon’s data centers accessed through public cloud (OpEx). Beyond the obvious financial advantages this model delivered to businesses, it also freed up IT teams to shift their focus from “break-fix” to DevOps” – finding new ways of using technology and data to drive business growth. ]
It’s easy enough to connect-the-dots between Amazon’s $1B acquisition of Ring last year, and their patent application for a drone-based surveillance service, and draw the conclusion that it’s all part of a big home security play. Surely a consumption-based model, in which people pay for security in the same way they do utilities, would lower a few barriers to entry and grow the home security category. It would also decrease the need for installed devices (buying or renting them, waiting for the guy to come out and install – between 8am and 4pm), and also eliminate the need to be locked into a service contract and pay a regular, flat monthly fee.
As cringe-worthy as the idea of marauding flocks of “eyes-in-the-sky” might be, a few minutes spent thinking about the potential business applications of this kind of service might make you want to move to a remote desert island. But the question of whether this scares you or inspires you comes down to who’s paying for the service (homeowners, business owners, corporations?), who “owns” the data, and what how they’re using or monetizing that data.
Why It’s Hot: In a world rapidly being reduced to 1’s and 0’s, consider how real-time video surveillance data (possibly with things like facial recognition being run through the cloud), comes together with all of the other data streams Amazon has been cultivating. What do your online purchases, streaming video choices, Alexa conversations, Whole Foods shopping lists and physical movements say about who you are, what you might want and how/where/when you can be reached? What might that mean for marketers?
Progressive Shopper is a browser plug-in that reveals the political leanings of the brands and businesses you browse and shop. By aggregating political contributions made to the two parties, Progressive Shopper makes it easier for people who don’t generally consider themselves “activists” to follow the money and understand the impact of their purchase decisions.
Why It’s Hot
It begins with political contributions, but data related to every conceivable activity could eventually be similarly aggregated and used to reveal so much more about companies. Where do other charitable contributions go? How is a company’s operations contributing to climate change? What connections exist with organizations and nations in the global economy? With information like this essentially waiting for customers “at the cash register”, it will become increasingly important for companies to pay careful attention to the decisions they make – taking a more active and nuanced approach to defining what their brand stands for.
Toyota is making it easier for car shoppers to learn about the features, specs and inner workings of the cars on the showroom floor. This augmented reality experience gives people an x-ray vision superpower, so they can see through the exterior of the cars they’re looking at, and see the inner workings – without having to thumb through a catalog, or chat with a pushy salesperson. The app can also deliver information on the components, and show the technologies in action – a cool way for people to understand complex tech, like Toyota’s hybrid drivetrain.
Why it’s Hot: “A picture is worth a thousand words.”
The ubiquity of smart phones and digitally agile consumers provide marketers with highly engaging ways of not only delivering product information, but also demonstrating benefits and performance.
Why it’s Saucy: Show me the money.
A tool with the potential to accelerate the customer decision journey.
New technologies are transforming the ways video content can be captured and experienced, making it possible to experience a scene from multiple angles, and feel as if the viewer is walking through the action. There have been a few recent developments on this front, along with some related activity in the AR space, but here are a couple of quick examples:
Future of video? Watch our first interview shot with volumetric tech, with help from a Seattle startup
Intel teams up with Premier League giants to offer soccer fans ‘immersive experiences’
Why it’s hot:
A great emerging opportunity to create more engaging content for marketing programs, generally. Also a potential way of enabling audiences to have a more visceral experience of a product or service in (simulated) action.
Scientists outfit bees with tiny tech backpacks, creating swarms of tiny, agile drones that aren’t limited by battery life or no-fly zones.
Potential applications for what the researchers call “living Internet of Things platforms” might include smart farming to measure plant health. For example, moisture and humidity sensors could assist with precision irrigation, and temperature sensors can detect whether growing conditions are optimal for specific crops. Whereas “drones can’t really fly between plants, bees can fly pretty much wherever they want to get more fine-grained information than drones,” Gollakota says.
Why it’s hot:
Potential for a global IoT platform capable of generating massive amounts of data about anything…anytime, anywhere.
Data = the fuel of AI and Machine Learning
More data = more accurate modeling and predictions
Boundless buzzing terabytes of real-time data = a truly “smarter planet”
(Plus, I just think it’s kinda cool)
Source: World Economic Forum