In recent years, websites and apps that offer remote access to trained therapists have risen in popularity. The convenience of communicating with a therapist via smartphone and the relatively low cost are some of the drivers behind why people use these services; even the American Psychological Association recognizes online therapy as a resource on its site. Well-known platforms include BetterHelp, which matches users with an online counselor they can communicate with live via text, phone, or video starting at $40 a week, and Talkspace, which allows the exchange of text, audio, and video messages with a therapist beginning at $49 a week. Other platforms include MyTherapist and telehealth services available through employee assistance programs (EAPs). While these apps and services aren’t replacements for traditional face-to-face therapy, as the respective FAQs for BetterHelp, Talkspace, and MyTherapist note, these platforms can help users get more familiar with their mental health.
See this additional article in The Guardian for more.
Why it’s hot: Patients say that therapy apps have been a cost effective way for them to gain judgement-free access to mental health care that they otherwise may not have even pursued, lowering the barrier to entry to address extremely common but often ignored issues. The convenience factor also plays a big role, as patients don’t have to worry about scheduling or getting to appointments, and can receive on-demand therapy when they need it – to cope with a loss, for example – or ongoing therapy for chronic mental health disorders like anxiety.