Following Amazon’shilarious Super Bowl commercial where celebrities including Gordon Ramsay, Rebel Wilson, Cardi B, and Anthony Hopkins take over ‘Alexa’ after she loses her voice, an interactive audio company has made it possible for Ramsay to replace the famous intelligent personal assistant in real life.
Ground Control, an interactive voice studio,has just enabled a skill called ‘Ramsay mode’ for Amazon Echo users in Canada and the UK, so you can have Gordon Ramsay remind you just how pathetic you are at making your favorite dishes.
Once enabled, here’ s some shortcuts on how to access Gordon on your Echo device:
Ask Gordon Ramsay what he thinks about my waffles.
Ask Gordon Ramsay to taste my nachos.
Ask Gordon Ramsay to critique my spinach dip.
Why It’s Hot:
Amazon, Google and Apple should all be able to enable these type of services on their own. This is especially true when the company is rolling out a campaign using different personalities and highlighting how they might respond to various human questions.
As these platforms become more open, users will take these fun challenges into their own hands and build various skills and personalities within the digital assistants without permission from the personalities or brands.
Cruise, General Motors’ autonomous vehicle unit, plans to mass produce a self-driving car without a steering wheel or pedals by 2019. GM says it has submitted a safety report as well as an application to regulators to approve the design, its fourth-generation model.
Along with the omission of driver-centric features, Cruise’s next-generation car is designed for ride-hailing passengers in mind. Riders will be able to summon one via a mobile app and adjust settings like interior temperature.It has no controls whatsoever, not even buttons you can push — it 100 percent treats you as a passenger, no matter where you sit. The car can even open and shut doors on its own.
The company describes it as “the first production-ready vehicle built from the start to operate safely on its own, with no driver, steering wheel, pedals or manual controls.”
Why It’s Hot:
Though 2019 is a year away, only seven states currently allow for driverless cars, and Cruise’s home state of California is in the process of passing a bill to allow for this. It has also applied for needed exemptions to federal regulations. If the company is able to get the green light, they will be the first successful company to have a mass-produced autonomous vehicle cruising the streets of the U.S.
The next generation of powerful telescopes will scan millions of stars and generate massive amounts of data that astronomers will be tasked with analyzing. That’s way too much data for people to sift through and model themselves — so astronomers are turning to AI to help them do it.
How they’re using it:
1) Coordinate telescopes.The large telescopes that will survey the sky will be looking for transient events — new signals or sources that “go bump in the night,” says Los Alamos National Laboratory’s Tom Vestrand.
2) Analyze data.Every 30 minutes for two years, NASA’s new Transiting Exoplanet Survey Satellite will send back full frame photos of almost half the sky, giving astronomers some 20 million stars to analyze. Over 10 years there will be 50 million gigabytes of raw data collected.
3) Mine data. “Most astronomy data is thrown away but some can hold deep physical information that we don’t know how to extract,” says Joshua Peek from the Space Telescope Science Institute.
Why it’s hot:
Algorithms have helped astronomers for a while, but recent advances in AI — especially image recognition and faster, more inexpensive computing power —mean the techniques can be used by more researchers. The new AI will automate the process and be able to understand and identify things that humans may not even know exists or begin to understand.
“How do you write software to discover things that you don’t know how to describe?There are normal unusual events, but what about the ones we don’t even know about? How do you handle those? That will be where real discoveries happen because by definition you don’t know what they are.” – Tom Vestrand National Laboratory
The worst thing about being in a band is waiting for the guitarist to set up and adjust—and re-adjust, and then re-re-adjust—his collection of effects boxes and pedals. But it seems the biggest name in guitars is out to fix that. The Fender Tone app for iOS and Android manages thousands of pre-set guitar effects and delivers them via Bluetooth or WiFi to Fender’s new line of Mustang GT guitar amps.
Why It’s Hot:
Similar to other consumer technologies, Fender has built the amp so that it does not get outdated. Fender has built around an ARM computer processor system, and can use Bluetooth and wifi to send updates in the form of presets, hardware tweaks, and features whenever Fender has updates. The amp will continuously update as other sounds, new amps, and features roll-out through Fender’s offering creating a one size fits all system.
“If we release a new amp, we can do a simulation of it on this amp,” Kaplan said. The Mustang models come in three sizes, ranging from a small $250 tabletop practice amp, up to a $600 model that can fill a venue with sound. In testing out the Mustang, Kaplan said the team created simulations that the average player would be “hard pressed to tell apart” from the amps they were copying the tone of.
ESPN Fantasy sports app is driving a massive chunk of the network’s digital traffic, and Disney executives are looking to replicate that success for other networks.
ESPN Fantasy produces more log-in events than any other application in the Walt Disney company.
On NFL Sundays, ESPN Fantasy accounts for 53% of all minutes consumed across ESPN Digital platforms.
To date, Fantasy has engaged more 20 million unique users in 2017. The network gets roughly 90-100 million combined monthly uniques on average, per comScore.
The success of ESPN Fantasy has the attention of ABC executives. Last year, Disney launched a fantasy league game for ABC’s “Bachelorette” to help broaden the Fantasy reach to women and found enormous success. The two Bachelorette Fantasy League games were played by more than 700,000 users, 75% of whom were women.
Why It’s Hot:
ESPN and its parent company, Disney, are experimenting with online offerings that go beyond traditional TV content. They are beginning to see the value in providing additional services that pair well with their owned televised content and their partners content (ABC, NFL, NBA, MLB, etc), both of which will drive people online capturing attention on TV, mobile, and possibly future subscription products.
Commercials of non-traditional lengths have been increasing. Almost 6% of all commercials are not 10-, 15-, 30-, or 60-seconds long during the first half of 2017, according to Nielsen’s 2017 Commercial & Advertising Update.
Avg. primetime commercial on broadcast last season: 14:37 seconds
Avg. primetime commercial on cable last season: 16:08 seconds
On TV, Fox debuted the first six-second ads earlier this year at the Teen Choice Awards for reportedly $75,000 each.
Online, social sites like Facebook and Snapchat are commissioning research that proves the effectiveness of ads in the first two seconds.
Why It’s Hot:
TV commercials struggle to reach the Millennial audience: Per Adobe’s latest Media Habits Survey, between 34% and 49% of viewers constantly use another screen when commercials are on TV and 79% of millennials are distracted by other devices during commercial breaks either “most of the time” or “all of the time.”
Director Steven Soderbergh’s latest project—an interactive smartphone app called Mosaic—promises viewers will be able to follow different characters’ points of view through an iOS app. The six-part TV series will air in January 2018. But, before then, viewers can download an app from November that will enable them to choose a character and follow their specific experiences. Sort of a choose your own adventure style narrative.
Why It’s Hot:
With the advent of AR, VR, AI, Social, and whatever else we haven’t invented just yet the way we consume media will continue to shift dramatically. This gives creative types the ability to experiment with new ways of telling stories that are not what we have come to expect. Doing so will take a lot of time and effort but will ultimately break through with storytelling in ways we’ve never experienced before.
The app contains a 7-plus-hour miniseries about a mysterious death, but because viewers have some agency over what order they watch it in and which characters’ stories they follow, each scene—and the point at which it should be introduced—had to be meticulously planned so that no detail was revealed too late or too soon. The script for it is more than 500 pages long and was written after most of the story was laid out using all of those notecards. Soderbergh and his team have been working on it for years. Turns out it takes a lot of work to overhaul TV as we know it.
Why It’s Hot:
We’ve often seen experiences using VR as a way for people to have a more immersive experience when consuming content. In this case, Paterson is using VR as a way to create content in the form of animation. Instead of drawing on paper and then translating that work to a program that a computer can read, he has created a way to use VR to do the animation directly into the software while keeping his natural movements of drawing intact.
Everyone reading this is playing HQ, right? It’s pretty amazing. A live trivia game is hardly anything new – dating back to not only television but radio! – but it’s very well done. And it feels like one of those things that is right place/right time.
HQ is a new live mobile trivia game for iOS from the creators of the late short-form video app Vine. Each day, at 3PM and 9PM ET, the app comes to life for around 13 minutes. A well-dressed host — either New York-based comedian Scott Rogowsky or British on-air personality Sharon Carpenter — then rattles off 12 multiple choice questions live on camera, while a busy live text chat flows at the bottom of the screen. Answer every question correctly and you’ll be one of a small handful of people that splits a $250 prize pool.
Why It’s Hot:
So much of technology in recent years has been about allowing us to connect on our own time, remotely. Perhaps counterintuitively, HQ works because it forces everyone to be playing the game at the exact same time. It’s thrilling in a way that no other social service has been able to provide. It challenges the “on demand” trend and focuses on getting everyone participating to the same thing, at the same time.
Facebook is soon going to let us peek inside the very innards of the Big Blue Factory and see exactly how it’s fueled – the deal here is that Facebook is apparently testing the ability to give marketers and the like the opportunity to analyze “what topics, themes, brands and products are being discussed.”
The beta test isn’t expected to be widely available until next year, according to people familiar with the offering who spoke on condition of anonymity to discuss something Facebook hasn’t announced yet. Early ad partners, which include top agencies and media companies, are searching Facebook’s vast history of public posts to see what topics, themes, brands and products are being discussed. Users’ identities are withheld.
It’s all still very hush hush.
Why It’s Hot:
The new tool could help marketers see the social network in a whole new dimension, and even give them a broader understanding of their businesses, with data that informs them about trends in the industry and the consumer mindset.
Facebook has always been much less interested in the content of posts than how people respond to them. “On Facebook, you know everything about a person from their profile, what they liked and who they connect with,” says one agency executive in the test. “But Facebook is not good at knowing what people are saying, what they’re posting.”
To promote the new season of Narcos, Netfrecentlynlty launched Narcos: Cartel Simulator, a game created to be played fully within the Facebook Messenger app.
The game takes place in 1994, and the aesthetic was drawn from games designed for graphing calculators and other LCD screens in the ’90s.
In the new Messenger game, you play a small-time drug dealer who owes money to the Cali Cartel. It’s essentially a game of supply and demand, as you travel drug marketplaces around the world, trying to buy low and sell high.
Facebook Messenger is popular among mobile users and quite easy to build within making it a great platform to promote things like new television shows on. The Messenger interface is perfect for a game like this, with most options, served to users as text-only multiple choice. Despite the minimalism, there’s enough to keep you engaged and, in the opening gameplay, quite stressed about your fate if you fail to give the cartel its due.
Quartz News, the digital-focused arm of Atlantic Media, has launched a nifty AR feature in their news stories thanks to the new updates to iOS11. Now in a select number of the daily stories featured in the Quartz News mobile app you will find augmented reality to help illustrate objects featured in a particular story. For instance, its coverage of the demise of the Cassini spacecraft is joined by a 3D model of the ship that users can examine as if it was physically in the same room with them.
Why It’s Hot:
Of all the emerging technologies that companies have their eyes on, augmented reality seems to be the easiest to scale by way of mobile phones with no need for extras like headsets or glasses. Apple CEO, Tim Cook believes that many people will “have AR experiences every day, almost like eating three meals a day. It will become that much a part of you,” Cook predicted at a tech conference last year.
Quartz News sees this as an opportunity to bring news stories to life in ways that users have never experienced before. “In the same way we can use images and emoji and gifs to bring alive the stories we’re sharing, we think we can use AR to help people understand objects in the news,” John Keefe, head of Quartz’s Bot Studio, adding that the tech could also be used to illustrate stories with 3D landscapes, models of landmarks and historic structures, or even data visualizations.
The Pirate Bay, a torrent website, experimented with getting site visitors to mine the cryptocurrency Monerowith their browser over the weekend, without their knowledge.
The experiment was implemented to see if web traffic along with some code could in fact mine for bitcoins and to ultimately replace Pirate’s Bay banner ads. Upon discovering the surreptitious mining, people were understandably upset: Cryptocurrency mining can slow down your computer.
Why It’s Hot:
As more and more ad-blockers are downloaded sites will continue to look for technology that can help them monetize with very little ask from the consumer. If more sites are more transparent with users about lending their CPU energy to mine bitcoins, then users might be willing to make the trade. The user will receive no ads and the publisher will receive revenue. A positive trade-off for both parties.
A new kind of advertising is coming to N.F.L. games and other programs on Fox Sports this fall: the six-second television commercial.
The ads will be placed inside the usual commercial blocks of standard 15- to 30-second ads, but also during shorter breaks between plays. FOX first tested the format on its broadcast of the Teen Choice Awards in mid-August.
“When the six-second ads are placed in unique positions, it has the potential to gain even more attention than a traditional unit,” FOX Sports president Eric Shanks told Sapna Mahewshwari of the New York Times.
As applied to NFL games, this could happen when officials are huddling to determine a ruling on the field and during the replay review process. It also could happen during short time outs taken by a team not to regroup but to simply stop the clock.
People are tired of the legacy TV commercial formats and have shown they aren’t capturing the attention they once were. Mobile devices, DVR’s, and other technologies have made it easier for people to turn their attention elsewhere. Time will tell whether or not the six-second ad is effective but at least networks and marketers are showing signs of a willingness to innovate and try something new.
Joe Marchese, Fox Networks Group’s president of advertising revenue, said the format was an important step forward for the company and its advertising partners.
“We have already been collaborating with brands and agencies that understand the need to evolve the model. They are the ones that are going to receive the prime attention and get ahead, leaving behind those that try to make everything fit a legacy TV-buying model.”
AI is continuing to rule the press headlines across all industries. No matter who you are or what you do, your life will somehow be affected by artificial intelligence. Below are just a few charts recently published by the Electronic Frontier Foundation on how quickly AI is catching up with humans.
Why It’s Hot:
Artificial intelligence will continue to get better over time. So much so that Researchers at Oxford and Yale predict AI will outperform humans in many activities in the next ten years, such as translating languages (by 2024), writing high-school essays (by 2026), driving a truck (by 2027), working in retail (by 2031), writing a bestselling book (by 2049), and working as a surgeon (by 2053). Researchers believe there is a 50% chance of AI outperforming humans in all tasks in 45 years and of automating all human jobs in 120 years.
The gadget straight out of science fiction has come to life, and all you need are WaverlyLab’s Pilot earpieces and a smartphone app. Designed as a pair of linked earpieces, Pilot connects to an app that uses speech recognition and machine translation to convert spoken language. It removes the awkwardness of phrase books or smartphone apps by playing a translated version directly to the listener. Strong dialects or local accents, however, could pose difficulties, but Waverly Labs claims the machine translation will improve with use.
Why It’s Hot:
To start with, it will be able to translate English, Spanish, French, Italian and Portuguese, and the company plans to add more languages later on. Even if it lags and stutters, Waverly Labs’s Pilot is a remarkable invention that could change what it means to be a student, tourist, immigrant, and refugee. It could allow for more substantive engagement with the world.
After helping drive many U.S. bookstore chains out of business, Amazon has been opening its own retail stores recently.
Its first Amazon Books location in New York City opened in Manhattan’s Shops at Columbus Circle, which was previously home to a pretty large — and now closed — Borders Books and Music.
A customer review, the number of total Amazon.com reviews and a star rating are displayed under each book on the shelf. All the books in the store either received four-star ratings and above on Amazon.com, or come from lists of best sellers or a hand-curated selection of new, yet-to-be reviewed titles.
The brick-and-mortar locations aim to provide a “mecca of discovery” for book lovers, according to Jennifer Cast, vice president of Amazon Books. The books all have the covers, not the spines, facing out, to encourage browsing —even though the store could have fit as many as 5,000 more titles if books were displayed the conventional way, Cast said.
Why It’s Hot:
Though it’s possible to check out like a regular bookstore, Amazon Books offers significant discounts to Amazon Prime members. This provides a strong incentive for customers to join Amazon Prime — a program that analysts say prompts more spending on Amazon.com.
Experts say that by converting just two or three dozen customers a day to Prime would result in a tremendous growth in revenue. Customer lifetime value for most Amazon customers is in the low thousands of dollars.
On Monday, Apple at its developer conference that it will start blocking autoplay videos on its Safari web browser and will add a feature that stops ad tracking technology from using a user’s web behavior to target ads to them.
Google also reportedly will officially move ahead with its Chrome ad blocker sometime next year and will block any site which hosts ad units that don’t adhere to a set of third-party standards — basically, most sites on the Internet. The Financial Times also reported that Google is creating a feature that will allow publishers to charge users who use ad-blockers on a page-per-view basis.
Why It’s Hot:
Safari (10%) and Chrome (51%) make up most of the desktop search market in the U.S., according to comScore, and over 68% of mobile traffic in the U.S., which means that their efforts to curb ads that damage user experience will have a significant impact on the marketplace. These changes will force publishers to develop new advertising techniques.
Immediately following the announcement by Apple, ad retargeting firm Criteo’s stocks tumbled. Earlier this year, Terry Kawaja, Founder and CEO of media and technology firm LUMA Partners, said consolidation in the ad tech space (mostly driven by policy changes and user demands) will cause 90% of the companies to go out of business.
Usually, completing a vision test for new glasses requires a trip to the optometrist and the glasses store. Warby Parker, which started out as a try-before-you-buy mail-order eyeglasses company, is currently looking to use devices you already have in your home to help you get a new pair of glasses without having to drive to a doctor. If you have an expired vision prescription, you can use an iPhone, a computer and about 12 feet of space to find out if your vision has changed since your last exam.
Warby Parker has been working on this technology since 2015, while other companies, like Smart Vision Labs, have found ways to use mobile phones for in-store eye exams in 2016. It is not a substitute for a comprehensive eye exam if your vision has changed since your last one, but those of us who just want to grab a new pair of frames based on a still-valid expired prescription can do so from the comfort of our own home.
Government data is available, but it’s not exactly accessible. A new project from former Microsoft CEO Steve Ballmer and Seattle design studio Artefact aim to change that. Called USAFacts, it’s an ambitious, $10 million effort to present government data in a way that’s open, non-partisan, and stupidly easy to understand. The website, launching today, organizes 30 years of data from more than 70 local, state, and federal government agencies into a well-designed, centralized hub that its creators hope will give people a clearer picture of how the government makes and spends money. Annual reports and quarterly reports will be created as the project matures.
The project is funded by Ballmer and ran with the support of Stanford Institute for Economic Policy Research, UPenn’s Wharton school of business, and Lynchburg College.
Why It’s Hot:
It’s a worthy mission and one that’s been hamstrung in the past by shoddy organization and presentation. Ballmer’s platform makes it easier to find the governmental data you’re looking for—and the data you didn’t know you were looking for. Now it’s just up to the people to make use of it.
“I just think it’s important if you are going to make your case, for you to make your case in the context of numbers,” Ballmer said. “Here are the numbers. You don’t have to be a rocket scientist. You don’t have to be an economist. You decide what you believe. And when things come up that you need to vote on, you need to opine on; you’ll have the view of a citizen that’s informed by facts.”
The Man in the High Castle is an Amazon Original series based on Philip K. Dick’s novel of the same name, which imagines what the world (America, in particular) might look like if the Axis powers had won World War II.
To promote the show, Amazon Studios – the company’s film and series production arm – created a radio station that airs music and commentary from the world of The Man in the High Castle. Resistance Radio features four hours of original audio narrative from hosts broadcasting messages of hope and rebellion for an America ruled by Japan and Nazi Germany’s Axis powers
Why It’s Hot:
The immersive, transmedia experience takes an element of the series – the music – to bring the show to life. The music is recorded and performed the way music pre-1960 would have been. It also includes interludes and radio hosts promoting and/or speaking out against the fictional government to imitate the feeling of the show. Amazon has also taken into account the producers (Dangermouse/Sam Cohen) and artists (Beck, The Shins, Sharon Von Etten) of the music which lean a bit more indie and young to try and attract a younger audience that may not already be familiar with the show.
Generally, to use an app on a mobile device, you first need to download and install it. With Instant Apps, an app can run right away — similar to loading a web page — without having to go through the installation process.
Google says that it has been working with a small number of developers to test the user and developer experience over the last few months. The result is a limited test that includes apps from BuzzFeed, Wish, Periscope and Viki. Google plan to roll-out instant apps to more developers once they have collected enough feedback from their current partners.
Why It’s Hot:
“Instant Apps is really about re-thinking where apps are going,” saysGoogle VP of Engineering for Android Dave Burke “Web pages are ephemeral. They appear, you use them, and never think about them again.” Installing apps, on the other hand, comes with a lot of friction and users often only want to perform a single action or get a specific piece of information (say pay for parking with an app in a city you don’t often travel to). Ideally, Instant Apps gives you the speed of a light web page with all of the benefits of a native app.
Curious about how Facebook uses machine learning algorithms use your data to gain insights about your personality? Install this chrome extension to get your Data Selfie. The extension allows users to see exactly how Facebook tracks your user behavior data and feeds that into machine learning algorithms to learn more about your personality traits.
Why it’s hot:
Most people know that online sites, apps, and experiences are always collecting data on its users but most don’t know how or what that data is being used for. This helps visualize the data collection tools and the ways in which it is being used to shape the online world around you.
The future of design is circular. IDEO has created a new guide for designers that encourages them to create products that stay in closed loops and business models that discourage waste.
Designers are traditionally part of the linear economy—creating products from raw materials that would eventually end up in a landfill. But they’re beginning to consider the entire system and design products with materials that can be used in closed loops.
Why its HOT:
IDEO tends to be on the forefront of design and methods of applying it to develop new products and services. There is some merit to thinking about ways in which you can reduce waste while also keeping users using your product or service over time without needing to search for something new. For instance, when Philips designed its light-as-a-service model, it created custom light fixtures with components that can be individually replaced, saving material and making the lights last as much as 75% longer.
“Effective circular design looks beyond a single product lifecycle for a single user, to designing a bigger system—one that creates more value by enabling multiple usages and users of that material.” – Chris Grantham
Amazon Go is a new kind of store with no checkout required. Amazon has created the world’s most advanced shopping technology so shoppers never have to wait in line. With Amazon’s Just Walk Out Shopping experience, simply use the Amazon Go app to enter the store, take the products you want, and go! No lines, no checkout.
Why It’s Hot:
By eliminating much of the staff needed to operate a store, Amazon keeps costs lower than traditional competitors. It’s also in a strong position to bring together data on its customer’s shopping habits online and offline to make better suggestions in all situations.
The experiment could also be seen as a new technology platform that Amazon could offer retail businesses after working out all of the kinks. Similar to the way Amazon Web Service provides hosting for sites like Netflix and Adobe, Amazon Go will provide patent-protected technology infrastructure for “self-shopping” brick and mortar stores.
Practo, the most popular doctor search engine in Asia, has teamed up with ride-sharing company Uber. The collaboration enables the Practo app users to book an Uber vehicle in advance through a reminder issued for their medical appointments. Upon booking, the Uber driver will be given the destination of the medical appointment, while users can see the estimated fare and waiting time. Practo, is initially running the partnership with Uber as a pilot in Singapore, India, Indonesia and the Philippines
Why It’s Hot:
When building useful digital tools it is best to integrate with what already currently exists in digital and find ways to tightly integrate that within your own service. Thus, avoiding the need to build anything new. By integrating Uber within the Practo digital platform, the company is able to easily relieve the pressure of getting to and from a doctor’s office or clinic, which is often a pain point for the elderly and sick. This tight integration also helps position Practo as being on the patient’s side, considering not just their medical needs but the entire experience of visiting a doctor.
Wilson Sporting Goods is bringing a traditional brand name to the world of smart basketballs, and the company’sWilson X Connected Basketball is significantly unlike anything else out there. Wilson’s ball simply uses a sensor inside of it and some heavily tested algorithms to magically track your baskets and bricks. The ball has a Bluetooth radio, low-power processor, and three-axis accelerometer inside of it, and it uses machine learning and some proxy processing by the cloud and a connected phone to calculate shot percentage and the shooter’s distance from the hoop. The ball communicates with a mobile application that helps turn shooting into a game while also visualizing your shots made based on the data feed from the ball. It comes at a cost of $200 per ball.
Why It’s Hot:
This just adds more entertainment beyond shooting a basketball. It actually turns the process into a game against yourself to beat your previous score. As a sports fan, it’s exciting to see sports manufacturers dip into using the IOT to give their products more usage while also creating new games around the sports they are manufacturing for.
Tesla announced a new “Ludicrous Mode” for its top-of-the-line Model S P85. The new mode reduces the 0-60 MPH time to 2.8 seconds with a quarter mile time of 10.9 seconds. The front engine now has 259 hp while the rear engine is pushing 503 hp. That’s impressive. The new electronics pack that makes Ludicrous Mode possible for the Model S will cost new owners an additional $10,000. Current owners will be able to upgrade their vehicle for $5,000 for the next six months
Why Its Hot:
This begins to change how we think about cars and purchase life of cars. Right now, cars are not an every two-year purchase like most technology is. Consumers are much more likely to hold on to a car purchase for a much longer time. So, how can the car manufacturer deliver a product that can keep up with technology without having to rethink the entire car? In this case it’s just an upgrade to the battery and a download of software that updates the engine. similar to a phone that continually can be upgraded through app and software updates.
John F. Kennedy airport, one of the world’s largest and busiest airports located in New York City, now has 13 screens in Terminal 4 that present traveler processing times. The wait times are driven by beacons positioned at TSA Security and Customs, Border Protection checkpoints, and the indoor taxi queue, which anonymously monitor passenger’s mobile devices as they move through the airport. The system, which was installed by Blip systems and Lockheed Martin, uses sensors which monitor the movement of passengers’ mobile phone through the airport: any wifi or bluetooth devices in ‘discoverable’ mode can be tracked. Each device is automatically given a unique ID and encrypted and time-stamped when it passes an initial beacon. Then, when the same device is recognized at later beacons, the system records how long that journey has taken.
Why It’s Hot:
Using the technology available to us to cut down on simple tasks like understanding wait times is incredibly useful and efficient. In the past, cameras and stopwatches were used to manually track how long it took fliers to get through lines. The data this methodology created was often inconsistent. Making sense of the data available in a visually useful way will not only cut down on a miserable travel experience but also help the airport understand when and where bottlenecks are created to better prepare for the future design of terminals and airports.
“We’re probably reaching 19.5 million passengers this year in total. It’s a big operation, which is why we’re introducing innovations to enhance the operations of the building. This new system will help us manage and eliminate problem spots within the facility, and sharing the processing time with our travelers will provide them with peace of mind so they may continue to expect a pleasant travel experience. Additionally, data from travelers’ phones could eventually influence future airport design,” says Gert-Jan de Graaff, President and CEO of JFKIAT.