Volkswagen confronts its terrible past

Volkswagen has debuted the first tv ad of a new campaign called “Rebirth” to introduce its new electric Microbus, a modern update to the 60’s hippie classic. The ad confronts the emissions cheating scandals from a few years ago head on, then comes Simon & Garfunkel’s classic “Sounds of Silence.”

Story on Fast Company

The ad is bold in that brands generally avoid reminding people about the terrible thing they did. That terrible, terrible thing. It’s a gamble: will people feel empathy or punish the brand for wallowing in self-pity?

Why it’s Hot

Maybe the old brand rules don’t apply anymore. Maybe it’s ok to spend a ton of money to apologize through a tv commercial. Maybe the electric Microbus looks really cool and the ad could’ve avoided bringing up bad feelings. Consumers will decide.